Update your name, email and phone, change your password, and set defaults that pre-fill your next booking.
Steps
- Go to My Profile.
- Under your name and email at the top, update Full name, Email or Phone as needed.
- To change your password, select Change password to expand it, then fill in Current password, New password and Confirm new password.
- Select Save changes.
Screenshot coming soon — Profile page with personal details and change password section
Booking defaults
- Under Booking defaults, set a Default location — it's preselected as your suburb whenever you start a new booking.
- Your Default instructor shows automatically once you've booked with someone; select the X to clear it.
- Set a Default pickup address and Default dropoff address — both stay editable at checkout. Dropoff is optional here, but if you leave it blank you'll need to fill it in at checkout; Dropoff address is required to complete a booking.
- Select Save defaults.
Screenshot coming soon — Booking defaults form with location, instructor and addresses
What happens next
- You'll see a "Profile updated" or "Booking defaults saved" message once your changes are saved.
- Booking defaults only pre-fill your next booking — you can always change them at checkout for a one-off trip.
- To change your password, you must enter your current password correctly first.
Common problems
- If saving fails, a message appears explaining what went wrong — fix the issue and select save again.
- A default instructor or location that's no longer offered still shows as your saved value until you change it.