Learner guide · Account

Update your profile and password

For Learners

Update your name, email and phone, change your password, and set defaults that pre-fill your next booking.

Steps

  1. Go to My Profile.
  2. Under your name and email at the top, update Full name, Email or Phone as needed.
  3. To change your password, select Change password to expand it, then fill in Current password, New password and Confirm new password.
  4. Select Save changes.
Screenshot coming soon — Profile page with personal details and change password section

Booking defaults

  1. Under Booking defaults, set a Default location — it's preselected as your suburb whenever you start a new booking.
  2. Your Default instructor shows automatically once you've booked with someone; select the X to clear it.
  3. Set a Default pickup address and Default dropoff address — both stay editable at checkout. Dropoff is optional here, but if you leave it blank you'll need to fill it in at checkout; Dropoff address is required to complete a booking.
  4. Select Save defaults.
Screenshot coming soon — Booking defaults form with location, instructor and addresses

What happens next

  • You'll see a "Profile updated" or "Booking defaults saved" message once your changes are saved.
  • Booking defaults only pre-fill your next booking — you can always change them at checkout for a one-off trip.
  • To change your password, you must enter your current password correctly first.

Common problems

  • If saving fails, a message appears explaining what went wrong — fix the issue and select save again.
  • A default instructor or location that's no longer offered still shows as your saved value until you change it.