Buy a package of lesson hours with an instructor, and pay with your card or any wallet credit you have.
Before you start
- You reach this page in two ways: selecting Buy now on an instructor's card while browsing (pays for hours straight away, no lesson times picked yet), or selecting Proceed to payment after scheduling lesson times in the booking flow — see Book a lesson step by step.
- You must be signed in to buy — see Sign in and reset your password if you need to.
Steps
- Under Choose a package, select the package that suits you. Each option shows its total hours, any discount, the price, and the price per hour.
- Review Your instructor — their rating, the areas they cover and their bio.
- If you have wallet credit, it's applied automatically under Apply wallet credit. Select a credit to remove it from this purchase, or select it again to re-apply it.
- Check Order summary on the right — service, package, hours, instructor, and the Total due after any wallet credit.
- Select the Pay button to confirm (it shows the amount you're about to pay).
Screenshot coming soon — Package picker with instructor details and order summary
What happens next
- Hours are credited to your account as soon as payment succeeds. Book your first lesson any time from My Orders.
- If you scheduled lesson times before paying, you'll see Booking confirmed! — see What happens after you book. If you bought hours without scheduling, you'll see Payment confirmed! with a link to schedule your lessons.
- If the price changes between when you last saw it and when you confirm, you'll see a message that the price changed, with a button to confirm at the new price — nothing is charged until you do.
Common problems
- "Could not create order. Please try again." — something went wrong creating your order; try again.
- "Pickup address is required." / "Dropoff address is required." — when you've scheduled lesson times, both addresses must be filled in before you can pay.
- If a lesson time you picked is taken by someone else before you pay, you'll see a message on the checkout page that it's no longer available — your other lesson times are unaffected.
- If your card is charged but something goes wrong confirming the order, you'll see a message telling you not to pay again and that if your card was charged, nothing has been booked — "contact us and we will refund or restore this order." This is shown on the page, not as a pop-up message.