Nepali Driving School
NepaliDriving School
Getting started · Test car hire

Find and manage your car hire booking

For Everyone

Open your test car hire booking from the confirmation email, check its details, or cancel it — no sign-in needed.

Before you start

  • Have your booking reference and the email you booked with ready — you'll need both if you're not signed in as the account the booking belongs to.

Steps

  1. Select the link in your confirmation email, or go to your booking's page directly.
  2. If asked, enter your Booking reference and Email under Find your booking, then select Find booking.
  3. Check the status banner at the top of the page — it tells you whether you're booked, still being confirmed, or cancelled.
  4. Review your Test date & time, Meeting point, Test centre, Car and Amount paid below it.
Screenshot coming soon — Car hire booking page showing status, details and cancel option

Booking status messages

  • You're booked — your booking is confirmed; a confirmation has been emailed to you.
  • Confirming your payment… — you've just paid and the page is waiting to hear back; keep it open.
  • Still confirming your payment — confirmation is taking longer than usual; if your card was charged, your booking will confirm automatically and you'll be emailed. Select Check again to refresh, or keep your reference handy and contact the school if it doesn't resolve.
  • Not paid yet — this booking hasn't been paid, so the time isn't held for you.
  • Booking cancelled — shows the date it was cancelled, or the amount refunded if a refund was made.
  • Test completed — your test car hire is done.

Cancelling your booking

  1. Under Need to cancel?, select Cancel booking.
  2. Optionally add a Reason (optional).
  3. Select Yes, cancel and refund.
  • You can only cancel online before your school's cancellation deadline — the page tells you the exact date and time if cancellation is still open.
  • Cancelling gives you a full refund to your original payment method.
  • If your booking was paid in person (cash or bank transfer), or the online cancellation window has closed, the page asks you to contact the school directly instead.

Common problems

  • "We couldn't find a booking with those details." — double-check your reference and the email you booked with, then try again.
  • We couldn't load your booking — select Try again; if it keeps happening, contact the school with your reference.
  • An error while cancelling is shown above the cancel button — read it for what to fix, or contact the school if it mentions a payment problem.

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