View, cancel and rebook lessons

See every lesson you've booked, open the details of one, and cancel it when your plans change.

Before you start

There's no "reschedule" button — to move a lesson to a different time, cancel it and book a new slot instead.
Cancelling is only allowed outside your school's cancellation window before the lesson starts. Inside that window, the cancel button doesn't appear.
If you can't cancel and rebook yourself in time, contact the school — staff can reschedule a lesson on your behalf.

Open My Bookings to see all your lessons. Your soonest upcoming one is highlighted in a Next lesson banner at the top.
Select any lesson to open its full details — date, time, duration, instructor and pickup/dropoff address.
To change a lesson's time, select Cancel booking, confirm you want to cancel, then use Schedule another lesson (if you still have paid hours for this service) or Book again to pick a new time.
To cancel without rebooking, select Cancel booking and confirm Yes, cancel in the pop-up.

Screenshot coming soon — Booking detail page with date, instructor, address and cancel/rebook actions

Cancelling a lesson returns its time to your remaining hours, so you can use it again — either right away with Schedule another lesson, or later.
If you're still within the cancellation window when you try, you'll see a message that cancellation isn't available this close to the lesson — the cancel button won't show at all.
A lesson you haven't paid for yet shows a Payment Required message: "Your lesson is reserved but payment hasn't been received yet. Complete payment to confirm it." If the order's pay-by date passes before you pay, the lesson is cancelled automatically.
A cancelled lesson shows its cancellation reason on the detail page, if one was given.
Once a lesson's time has passed, it's marked completed and can no longer be cancelled or changed — see Lesson statuses explained. Once it's completed, select Leave a review to rate your lesson.

"Cancellation unavailable within…of lesson" — you're too close to the lesson start time, inside your school's cancellation window, to cancel it yourself. Contact the school if you still need to change it.
"This booking is already cancelled." — you've already cancelled this lesson; there's nothing more to do.