Open an invoice for any order, then print it or save it as a PDF.
Before you start
- Open an invoice from an order's page — select View invoice, or see View orders and pay a balance.
Steps
- On the invoice, check the Payment Status, the line item for your package and hours, and the total.
- Select Print to print the invoice, or use your browser's print-to-PDF option to save it as a file.
- Select Download PDF to get a ready-made PDF copy instead. This can take a few seconds to generate the first time.
- Select ← Back to Order to return to the order.
Screenshot coming soon — Invoice for a paid order with line item, total and payment method
What happens next
- Download PDF is only available once an order has been paid — if the button is unavailable, hover over it to see why.
- The invoice shows Total paid once payment has gone through, or Total due if it hasn't yet.
- If a service charge applied, it's shown as its own line, separate from the lesson price.
- Once a payment has been made, the invoice also shows how it was paid and, if collected in person, who received it.
Common problems
- "Invoice PDF is still being generated — try again in a moment." — the PDF isn't ready yet; wait a moment and select Download PDF again, or use Print instead.
- "Failed to fetch invoice PDF. Use Print instead." — the PDF couldn't be generated; use Print to save or print the invoice instead.